Cancellation of workshops
Titoki Education and Learning Limited reserves the right to cancel any workshop which fails to reach a satisfactory level of enrolment, or when circumstances arise outside of our control.
If we have to cancel, a full refund of fees will be made, however we cannot be held responsible for travel or accommodation bookings. We will always endeavour to give you at least five days' notice of cancellations by email.
Refund/Transfer of fees - participant cancellation
To be eligible for a refund of your fees, you must give us five days' written notice prior to commencement of the workshop. If less notice is given, we will consider on a case-by-case basis but we must still be given notice prior to commencement.
In circumstances where catering has been ordered, if you don't give us five days' notice a 50% deduction will automatically be made from the fee to cover this cost.
Fees can only be transferred to another workshop date if you give us five days' notice of your cancellation, otherwise they are non-refundable or transferable.
If the workshop you are attending is catered, please let us know as soon as possible if you have any special dietary requirements. The caterers will usually have vegetarian options as standard.
Many people who attend these workshops are from out of town. If you are travelling but would like to catch a ride with others, or share a seat in your vehicle, please let us know and we will share with other attendees so you may be able to be put in contact with others coming from the same area.